We were getting ready to list our home for sale, when we found out our roof failed under manufacturer defect. Blake and Marissa worked to help us through that process, disputed the manufacturer offer, got us a much higher equitable offer, and had our roof replaced with about 4 weeks from beginning to end, 2 days before going on the market. I can’t say enough about the quality of service and installation! I will absolutely recommend these guys to anyone needing roofing services! Thank you to your entire team!
I love these guys. Professional, responsive and timely.
Showed up on time, helped me get my roof replaced by the insurance provider, workers showed up on the date/time arranged, got the work done on time and in great order, cleaned up quickly. Billing went perfectly, they worked directly with my insurance carrier and never pressured me for payment until I received the settlement from the insurance company. Quality work and excellent communication. I wish every vendor was like these guys.
Great company to do business with. We have had great success with Paul, Tom and Scott. If you need a roof, these are your guys!! Tim – Millennium Windows & Siding
I cannot say enough about the communication and crew at North West. It was literally raining in our house [ever seen Jumaji?] on a Friday evening and we had a crew to our house to access the home within the hour. I was expecting having to wait until Monday to get anything taken care of – not with NWR! A crew was out the next morning on a Sarurday and fixed our tile roof just in time for the next storm. They were all respectful, polite, and explained exactly what needed to be done! Thank you NWR!